LINK offers an insightful education program that combines best practice case studies, roundable discussion groups, focus groups and general sessions. Sessions are focused on innovation and driving quality, profitability and growth in large long term care organizations. At LINK, you’ll connect with your peers and hear what’s working for them.

• Paving the Road for Transitional Care

  As many providers make the strategic move to transitional care, they’re faced with a myriad of complex challenges and implications in terms of staff, technology, culture and facilities.

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  • David Eppers, CFO, Carespring Health Care Management
  • Stephen Winner, Co-Founder & Chief of Culture, Silverado Senior Living
  • Denise Norman, President, Transitional Care Management (Not Pictured)
  • Additional Panelists to be Announced

• Hiring, Developing and Retaining Your Workforce

  How can providers become more effective in recruiting and evaluating workers? Once on board, what is the best way to develop employees, foster employee engagement, and retain your most valuable and productive workers?

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  • Don Breneman, Director, Business Operations, Juniper Communities
  • Kathy Joslin, SVP, Human Resources, Bethesda Health Group
  • Daniel Schwartz, COO, Addus Healthcare
  • Additional Panelists to be Announced

• Successful Implementation of IT: Avoiding Pitfalls

  Implementing IT is a significant undertaking. How can you avoid longer-than-expected implementation times, spiraling costs, and create employee buy-in and compliance?

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  • Stephanie Handelson, COO, Benchmark Assisted Living
  • Larry Hickman, Corporate VP & CIO, Bethesda Health Group
  • Wayne Olson, SVP Operations, Volunteers of America
  • Additional Panelists to be Announced

• ROI Marketing: Creating a Program That Works

  Occupancy is the life blood of every provider. It’s more important than ever to market effectively — differentiating yourself from the competition and employing an effective sales strategy.

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  • Alex Markowits, President, Spring Hills Senior Communities
  • Nancy Convertito, Dir. Sales, Silverado Senior Living
  • Steve McCray, Director, Financial Operations, Five Star Quality Care
  • Additional Panelists to be Announced

• Reducing Turnover, Enhancing Retention and Improving Quality Through Education

  

  Lynne Katzman
  Founder & CEO
  Juniper Communities

• Reinventing Clinical Processes: Making a Real Difference in Care and Outcomes

  

  Joanne Dykeman
  VP Clinical Services & Quality Care
  Revera Health Systems

  

  Sandra Dudziak
  National Director of Clinical Services
  Revera Health Systems

• Driving Census and Occupancy: Niche Marketing

  

  Nancy Schwalm
  Chief Business Operations Officer
  Piñon Management

• Interoperable EMR: Creating a Model of Efficiency and Collaboration

  

  Susan Bettencourt
  RN, RAC-CT
  Health Concepts

• Leveraging Social Media to Generate Leads, Boost Occupancy and Enhance Communication

  

  Lee Larkin
  Director of Marketing
  Senior Living Residences

• Partnering with Hospitals to Reduce Readmissions & Overall Medical Costs

  Presenter To Be Announced

• Taking a Black Belt to Process Improvement

  

  Sean Saunders
  National Dir., Purchasing & Business Analysis
  Atria Senior Living

• Using Technology to Build Stronger Relationships with Residents & Families

  Chris Dalglish
  Director of Operations
  Responsive Health Management

• Optimizing Medicare Reimbursement

  

  Chris Chirumbolo
  EVP Rehabilitation Services
  Carespring Health Care Management

• Helping Patients Return Home: Resident Centered Design that Promotes Healing

  Cindy DeGroot
  RN, BSN, Riverside Communities
  Miller Rehabilitation at Sojourn

• Engaging Employees & Overcoming Resistance with New Technology Initiatives

• Succeeding with Social Media

  How to Effectively Leverage Social Media as Part of Your Marketing and Communications Mix

• Remodeling on a Budget

  How to Make the Most of Your Remodeling Investment

• I Didn’t Think of That!

  Innovative Ways to Carve Expense Out of Your Operations